In this guide there is a step-by-step walkthrough you can use when installing an eSIM on your Samsung device.

 

Installing an eSIM using a QR Code.

Before attempting to install the eSIM, there are three main things you will need:

  • A strong internet connection - Ideally you will need to be connected to Wi-Fi or have a good internet connection.
  • An eSIM compatible device - If you are unsure whether your device is compatible with eSIMs, please check the following article: List of compatible devices
  • The device is network unlocked - If you are unsure whether or not your device is locked to a certain network, please check the following article: Locked/unlocked devices

Do not forget to turn on Data Roaming once the installation is complete.

1. Go to Settings and tap on Connections.

Screenshot_20230413_130417_Settings.jpg
2. Tap into SIM manager.
Screenshot_20230413_130428_Settings.jpg
3. Tap Add eSIM.
Screenshot_20230413_130451_Call_settings.jpg
4. Tap Scan QR Code from service provider. 
Screenshot_20230413_130457_Call_settings.jpg
5. Scan QR code provided.
Screenshot_20230413_130512_Call_settings.jpg
6. Tap Add. Note: Do NOT close this window else the installation will stop.
Screenshot_20230413_130532_Call_settings.jpg
7. Please allow up to 10 minutes for the eSIM to activate.
Screenshot_20230413_130539_Call_settings.jpg
8. Tap Done to complete the installation.

9. Leave Calls and Messages set to your original primary SIM.

Screenshot_20230413_132737_Settings.jpg

10. Go back into SIM Manager.

Screenshot_20230413_132805_Call_settings.jpg

11. Tap the eSIM you want to use for Data.

Screenshot_20230413_132810_Call_settings.jpg

12. Go back to Connections. Tap into Mobile networks.

Screenshot_20230413_130642_Settings.jpg
13. Toggle the switch to On.
Screenshot_20230413_130647_Call_settings.jpg
14. The Data Roaming toggle should appear as below on the installed eSIM.
Screenshot_20230413_130652_Call_settings.jpg
15. The eSIM is now installed and set up.